Frequently Asked Questions

 
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If you sell luxury mattresses, how are your prices so low?

This company was founded with the purpose of eliminating unnecessary costs. We aren't going to flood the internet with advertisements or occupy a gigantic facility. This allows us to put our costs toward high-end materials that provide actual value to YOU. We allow the experiences of great sleep to speak for themselves, which greatly reduces customer acquisition costs, and directly leads to our ability to keep prices where they should be: realistic.

Do I need a new box spring/do you sell box springs?

First off - box springs are only used for two purposes: raising your mattress and providing a flat surface. Don't buy into the hype that you HAVE to have one. Otherwise - why would your mattress be fine on that adjustable base that retailers try so hard to sell you when it's flat? If your box spring is still a flat surface that raises your mattress to the height you want, the answer is no. If it isn't, you have many options available to you. We offer traditional box springs and smart bases which can be coordinated by e-mailing us at info@crashbeds.com.

Can your mattresses go on an adjustable base?

Absolutely. All of our beds are built with either pocket coils or foam as the base. Each has been rated to properly function with adjustable bases.

Do you have financing?

We have two financing options available to customers from two great companies. Blispay offers a program with 0% interest for 6 months. We also have a $50 down, 90 days same as cash, no credit needed program through Acima available for our customers in Indiana. Learn more about both programs here.

Why are mattresses so expensive?

Great question. There are a lot of answers to this, with none of them being good. Have you noticed the flood of advertising for mattresses around big holidays? Or how many mattress stores there are in prime locations? Lets play a game. Put "mattress" into a search engine once or twice, then get on social media, or really any other website, and see how many mattress advertisements you get. While you're driving to work, try counting how many mattress stores you see, and how few people are in them. Advertising and overhead cost A LOT of money (trust us we've learned this while starting this company). The locations of these mattress stores are extremely expensive, and there's rarely anyone in them. Those companies have to be able to pay for that somehow, right? Right. It's added on top of the actual value of your mattress. Combined with absurd markups because it's nearly impossible to price-shop, prices become astronomical.

Where do you ship your mattresses?

Here's the deal - the most cost effective way to get your mattress is to come pick it up from our factory.

If that isn't an option, we primarily provide mattresses in the Indianapolis area (Greenwood, Southport, Bargersville, Plainfield, Avon, Carmel, Zionsville, etc.). We can ship mattresses anywhere for a small fee, but that needs to be coordinated with us for the time being. Just contact info@crashbeds.com or call us and we'll get it setup! 

Do you have any discounts?

Why, yes, we do! Right now we offer a military discount for active duty, reserve, national guard, and veterans. We work hand-in-hand with many community organizations to setup additional deals, so if you have a suggestion or are interested in establishing a relationship, please contact us at info@crashbeds.com.

Where are your materials from, and where are your beds made?

Our materials are 100% sourced from companies in the U.S.A. Our mattresses are proudly made in Greenwood, IN.

Are the covers washable?

Machine washable? No. They can be easily cleaned using a cloth or sponge with warm water and mild soap. We recommend using a mattress cover in any "high risk" situations (potty training kids...pets...etc.). If you need a new cover, don't worry, you don't need a new mattress. Just let us know and we'll get you taken care of.

What if I don't like my mattress?

Call us and let us know you would like to return it within the first 30 days. If you aren't satisfied, we'll give you a 100% refund and wish you well. After 30 days we will work with you to do whatever we can to make it right. When you call us we'll contact any local community organizations to find donation opportunities. If that doesn't work, we'll come pick it up and responsibly dispose of it.

Why beds? (mainly from those close to us when we explain that we started a mattress company)

This started out as a tough question to answer, because mattresses seem very uninteresting. Then we saw the impact we're having on people's lives.

Ready for the cliches? You spend 1/3 of your life in bed (or you should). Proper, deep sleep is key to health, happiness, productivity, well-being, cognition, recovery...and the list goes on. This well-known fact begs the question: "Can everyone afford proper sleep?" That answer has traditionally been "No." We want EVERYONE to have the opportunity to improve their situation, not just those who can spend thousands. We want to grow our communities, increase general happiness, and give back to organizations that are doing great things in this world. This company gives us an opportunity to do just that. Let's grow together, instead of continuing to grow apart.

Is there a mattress that is more mattressy than the Crash Zzz?

No.